oculus quest 2 link pc disconnected

Oculus Quest (Image credit: Windows Primal)

Since Oculus released the Oculus Link Beta for Oculus Quest last year, it has released (equally of March 2020) 14 versions of the software, each with its unique fixes just also new breaking bugs. With each new update, Quest owners have struggled to find new solutions to recurring problems similar black screens, frequent disconnects, or poor operation. This article should cover the most common (and frustrating) issues you may face while setting upwardly or using Oculus Link, and the latest solutions for how to fix them.

Link cables suggested in this guide

• Best option (when available): Oculus Link Headset cable (opens in new tab) ($79 from Best Buy)
• Oculus-approved USB 3.0 cablevision: Anker Powerline USB-C to USB 3.0 Cable (opens in new tab) ($xiii at Amazon)
• Twice the data transfer, half the length: GodSpin USB-C to USB-C Cable (6.6 anxiety) (opens in new tab) ($30 at Amazon)

Unable to connect Oculus Quest to your PC?

Ane of the biggest hurdles for many users is but forcing their PC to acknowledge that the Oculus Quest is continued via USB. It should admit the connexion instantly; if information technology doesn't, one of many issues could be the cause. And then we recommend starting with this exhaustive checklist:

1. Disconnect the Link cable at both ends.
2. Brand sure that y'all are using either the official Oculus Link cable (opens in new tab) or the recommended 3rd-party Anker USB 3.0 cablevision (opens in new tab), and not your charging cable.
3. Navigate the PC Oculus app to Settings > General > Os version.
4. In the Oculus app, navigate to Library > Updates and install the latest dev updates.
5. If you have the Public Test Aqueduct beta enabled, disable it. Note that PTC support varies based on the latest software patches and may exist supported in the future.
6. On your Quest, navigate your bill of fare to Settings > Run into all > About > Version.
7. If necessary, Update your Quest OS to the latest version. It must be eleven.00 or higher.
8. Make sure that your Quest software and your PC software have matching version numbers, or else they may not be uniform.
9. Power cycle your Oculus Quest (plow information technology off and on again).
10. Reboot the Oculus Software by navigating the menu to Settings > Beta > Restart Oculus.
11. Reconnect the Link cable.

You should hopefully come across a prompt on the PC software to Add together Quest as a device, also equally a pop-up to Enable Link to your connected headset. If y'all don't see these prompts or have any other problems, effort the following:

1. Log off and on to the PC Oculus software.
2. Endeavour searching your Oculus Quest settings for the "Enable Link" selection.
3. If you see a screen asking you to Allow access to information, choose the Deny choice.

Your Quest connects, then quickly crashes?

Many users complete the above steps without issue, and even successfully connect their Quest to their PC—only for the plan to crash, sometimes subsequently only a few seconds. This problem can be attributed to multiple dissimilar sources just is most likely related to your computer's hardware.

1. Go to your PC or laptop's Nearly page and look up the specs for your GPU, CPU, Memory, operating arrangement, and USB ports.
2. Check this support page for a listing of PC requirements and Supported GPUs for Oculus Link Beta.
3. Compare your calculator specs against the minimum requirements. If your device is a laptop, it's less probable to have the power necessary to be PCVR-ready.
4. If your GPU isn't listed in Oculus' table or is listed as "Non currently supported," your device may yet piece of work merely is more likely to have performance bug until Oculus adds support.

Your Link-enabled games perform poorly?

You've finally managed to get Oculus Link to work, but mayhap you're unhappy with the functioning of your PC VR games. Considering nosotros've run some graphically intensive games via Oculus Link, whatever problems probable can't be attributed to the Quest hardware. Rather, it may suggest problems with your PC power, the current software build, or the link cable.

Start past checking the Oculus Link compatibility page for the latest list of minimum VR requirements and supported GPUs. If you've used your PC to power an Oculus Rift South, it'southward very plausible that information technology should handle Oculus Link demands just as easily.

Next, try plugging your Oculus Link into a different USB 3.0 slot. Your issues may come from a "weak" USB port existence unable to handle transferring that much data for long periods. If you're plugged into a front USB port, bandy to a back port—which tends to accept more power—and see if performance improves. If not, open up Windows Device Managing director on your PC and check your USB power saver settings; disable whatever power saving if necessary.

For annihilation across that, you're going to want to endeavor and maximize your VR performance more often than not. For that, see this guide for more information.

Your headset audio or mic aren't working?

Problems with the Quest headphones and mic while using Oculus Link have been a dime a dozen during the beta, and each version of the software has its own quirks. The latest Bone version every bit of publication (xiv.0) recently reenabled access to the mic for chat while playing via Link, as well as added sound settings to the Quest Dash, so we (again) recommend upgrading to the latest OS for the most pain-free feel.

If, subsequently the latest update, you find that your Quest doesn't output whatsoever sound, or your PC Oculus software doesn't recognize the Quest headphones equally an audio device, you're not solitary. Many users ran into this trouble recently, and the Oculus Quest subreddit posted the following steps as a solution (keep in mind that nosotros oasis't faced this problem, so nosotros haven't tested the solution ourselves):

1. On your PC, press Windows Key + R to open up your Run dialogue box.
2. Type mmsys.cpl then hit OK.
3. Scroll through the Sound card to find "Oculus Virtual Audio Device."
4. Right-click "Oculus Virtual Audio Device" and select Properties.
5. In the "General" tab, rename the device to "Headphones." Click OK.
6. In the "Recording" tab, find the Microphone icon that lists the "Oculus Virtual Audio Device."
7. Correct-click the icon and click Properties.
8. Under the "General" tab, rename the device to "Headset Microphone." Click OK.
9. Within your general Windows options, set the Oculus headphones and microphone every bit your "Default" sound devices.
10. Reboot your PC.

Defaulting to the incorrect height?

When you're playing select VR games, you'll notice that y'all're fashion taller than you really are. For example, when we tested out Arizona Sunshine, the device pegged us at 15 feet, and our field-of-view was sticking out of the roof. To fix this, y'all'll have to disconnect your headset and and then reconnect it to your PC and relaunch the game. We tried using in-game calibration options, simply they didn't work.

None of the above?

With each new beta update, Oculus tries to fix the above problems, but inevitably finds new ways to reintroduce the aforementioned bug—and even new ones. With each new update, we'll try to stay apprised of the latest Link bugs and keep this guide updated with new solutions.

If you encounter a bug we don't describe above, let u.s. know, and we'll try to find a solution and add it to the list. In the concurrently, we also suggest sending a support ticket to Oculus direct.

Our top equipment picks

Maybe you've been waiting for the official Oculus Link cablevision to come back in stock, or perhaps the cablevision y'all bought hasn't given you the functioning yous expected. Either way, these cables offer an array of reliable, tested options for successful PCVR-to-Quest information transfer.

Oculus Link Headset Cablevision (Image credit: Oculus)

Oculus Link Headset cablevision (opens in new tab) ($79 from Best Buy)

Best long-lengthed cord

Oculus has dealt with manufacturing shortages for its official Link cable, and it rarely goes on sale one country at a time, simply to quickly sell out once again. If you can get your easily on it, it provides the all-time 3.0 USB selection because its 16-pes length ensures you can still move around without disconnecting from the PC, which restless Quest users will prefer.

Anker Powerline USB-C to USB three.0 Cable (Image credit: Anker)

Anker Powerline USB-C to USB three.0 Cablevision (opens in new tab) ($xiii at Amazon)

Best affordable entry point

Since the official Oculus Link cable has been sold out on and off for months, trust the ane third-political party USB cable that Oculus officially recommends. For a much lower base of operations price, you only get x anxiety instead of sixteen, but a comparable 5Gbps data transfer speed. Considering the much cheaper cost point, it'southward a off-white trade-off for more sedentary gamers.

GodSpin USB-C to USB-C Cable (Image credit: GodSpin)

GodSpin USB-C to USB-C Cable (opens in new tab) ($30 at Amazon)

Better than three.0

This USB-C to USB-C cable supports 20Gbps transfer speeds, 5A/ 20V power, and USB 3.1 and USB iii.two. At only 6.half-dozen feet, you're much more than likely to unplug for room-tracking titles, just for seated experiences, you'll accept unparalleled graphical operation. But keep in mind that you lot may also need an adaptor for your computer if it doesn't support USB 3.one or 3.2.

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Michael is the Senior Editor of VR and fitness tech at sister-site Android Central, only happily lends his aid to the Windows Central team for games coverage.

Source: https://www.windowscentral.com/how-fix-common-problems-oculus-link-oculus-quest

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